![]() Please coordinate with your Business Manager and be prepared to provide your required Department Number and 7-digit KFS Account number, and optional Project Code and Sub-account number. Information Needed: When you register, you will be asked to provide payment information. If you wish to enroll four or more people from your team, please email Julie Forster rather than using the registration links below. Included with registration: You will receive information about your cohort as well as a learner guide and digital copy of the New York Times bestselling book, Crucial Conversations: Tools for Talking When the Stakes Are High.įor group registration: The Crucial Conversation program is an impactful way to build shared language and acquire powerful tools. How to Tell Anyone Anything: Breakthrough Techniques for Handling Difficult Conversations at Work 101 Tough Conversations to Have with Employees: A Managers. In addition, registration will close ten days before the start of each cohort so we can process payment and transfer a license for Crucial Conversations materials to you. Please work with your Business Office to obtain one.ĭeadline: Each cohort is limited to 21 participants. Please read the entire Participation and Financial Policy for all details prior to registering.Ĭost: $300/person. You will be asked to provide your departmental S Number when you register. You must be able to attend all four sessions within a cohort. By learning 9 specific skills on how to speak and be heard, you will begin to surface the best ideas, make the highest-quality decisions, and then act on the decisions with unity and commitment in a respectful way.įormat: Four separate three-hour sessions. When you’re not getting the results you’re looking for, it’s likely a crucial conversation is keeping you stuck.Ĭrucial Conversations® is a course that teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics – at all levels of an organization. Either way, this leads to not getting the results you want. Often, individuals avoid having these conversations or they do not handle them well. Instructor: Amie Fishman, Learning and Development Manager. These are conversations around work quality, time management, productivity, performance, stakeholder satisfaction, sensitive issues, conflict, or a strained relationship, for example. Target Audience: Anyone who wants to become more comfortable having difficult conversations. Set your view of the situation aside and look from the other person’s perspective. ![]() When we have a fix in mind, we may not be open to hearing other solutions or points of view. Often, a conversation feels difficult because we’re hung up on our own perspective. These are conversations where there are high stakes, differences of opinion, and strong emotion. Consider the situation from their perspective. ![]() ![]() Crucial conversations take place in every organization every day. ![]()
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